Delivery Information
Returns, Refunds and Exchanges Policy:
How To Return An Item:
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email info@outdoorcalendars.com to request a refund.
2. Mail your returned item to:
Ron Schara Outdoor Calendars and Promotions, Inc.
Returns Department
PO Box 754
Anoka, MN 55303
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions:
Some items can not be returned if they are opened. These include calendars.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee:
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges:
If your gift item is in like new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Payment Policy:
Accepted Methods of Payment
Credit Card (Visa, Master Card, Discover)
Check/Money Order – E-Check
Mail Order
Credit Card Charges:
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order:
Ron Schara Outdoor Calendars and Promotions
PO Box 754
Anoka, MN 55303
Shipping Policy:
Turnaround
All orders are shipped within 72 hours Monday - Friday 9am-5pm.
Carriers
We use the following carriers to deliver our orders:
USPS (Used most often to keep cost down)
UPS (Optional $$ will apply)
Order Tracking:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates:
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders:
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.